First workout with no crash. Only difference is I didn’t change anything with workout. No change of exercises or changing order which I usually do
Version 2.24 released
Crashing for me when I try to change order of exercises. It either freezes and then crashes, or just crashes
Forgot to say I’m running IOS12 on an iPhone XS max
Also when I hit “Finish” on a workout it’s not showing me the body parts I’ve worked image/graph, it just sits at the workout page. I have to back out of the workout and back in again to view.
My purchased workout plan disappeared and can’t be restored. App is therefore rendered useless. Iphone 7 ios 11.4.1
Hey @jsb, since you just confirmed your account when you made this post, can you open the app where you purchased the plan and try this: How do I transfer my data from the free to the pro app?
(or do you mean it disappeared without you switching from Gym Hero free to Gym Hero pro? I can see the purchased plan on your account - you should be good to go )
This app crashes several times through a workout. Today I had to close it after every set and reopen for it to work. I have an iPhone 6s with the latest IOS.
App crashes frequently. Seems to be worse when switching between apps and when the timer is running. iphone 7+, ios12
hi jannis, thank you, I can access it again!
The number pad (in which reps and weight are entered) alone with the arrows that allow for navigation among sets and weight will all disappear, and then the app will crash, disappearing from the screen and requiring a restart (of the app, not my phone). This happens several times during each workout. Frustrating. I use the app three times per week.
App crashes mainly when using timer and switch to exercise input/start screen. That’s all I do: go to an exercise, start exercise, use timer for breaks, go back.
Also app froze once on me when I just used the timer.
Like many here, app mostly crashes when using the timer function, however, due to the crashing, I stopped using the timer. At that point the app started crashing on each new set. I’m running an Iphone 6+ and this happened after the update
For everybody in this thread: we released a beta version with a potential fix
If you are not part of the beta tester group yet, you can
When you downloaded the beta version of the app, please ping me via DM so I can give you access to the beta version community thread.
For me, the app usually crashes when I have been using another app on the side for too long and not gone back to Gym hero. Then when I return it restarts.
Upgraded to the latest version and can no longer get my Statistics to show . I get an error message: “Invalid type in JSON write (_NSDate)”
I have logged 1013 workouts since Jan. 2013 and the previous version had no problems displaying any sort or Statistics.
Now I can no longer access any type of statitistics with your latest update.
Luckily the app still saved all my past workouts.
Hope you are able to fix these issues
Hey @vekkish congrats on 1013 workouts in Gym Hero, what a milestone!
We’ll get this bug sorted, a big sorry for that
I have an iPhone X and the newest official (no beta) firmware on installed 12.0.1. My Gymhero version crashes when I am adding a new excercise while working out. The crash can be repeated every time at the same point:
- working is ongoing
- I click add new exercise
- the exercise appears with its last weights but it doesn’t pop up the number pad
- I click “back” and it crashes
- after restarting all good, the working is still going and the new exercise is added
Edit:
I had this bug also when using 12.0 (yesterday’s workout)
I also have the same bug as my previous poster (can’t see statistics)
Thx for the good support over the years, love the app!
Thank you for the detailed report, @lura93! This helps tremendously. It would be fantastic if you could try out the beta version linked above (it has no timer in the sets editor though, only in the workout view).
App crashes on iPhoneX iOS 12.
The keypad is blank when trying to record reps, freeze and the crash. Progress is recorded when restarting, so not too bad.
Hi my app still crashes everyday I use it… it will let me put in reps but when I go to put in the pounds it crashes, then I’ll open app back up I get error code… it pretty much crashes on every exercise I try to track.